ADA Lawsuit: Visually Impaired vs. Pasteles Capy

Is Your Sweet Craving Inaccessible? Pasteles Capy Sued for Alleged ADA Violation on Their Website

In a world that’s increasingly traversing towards digital frontiers, access to websites is no longer a luxury—it’s a necessity. However, not everyone experiences the World Wide Web in the same way. For the visually impaired community, encountering an inaccessible website isn’t just an inconvenience; it’s a barrier to equality. This is the crux of a new class action lawsuit that has emerged in the Eastern District of New York, filing a complaint against a purveyor of sweet treats, Pasteles Capy, LLC.

Silvia Martinez, a visually impaired plaintiff, has shone a spotlight on the alleged failure of the defendant, Pasteles Capy—a popular bakery chain—to make their website friendly for individuals like herself. It has been asserted that the company's website,, is a veritable no-go zone for those who rely on screen-reading software due to its non-compliance with the Americans with Disabilities Act (ADA).

The Digital Dilemma: When Technology Turns a Blind Eye

The complaint identifies the predicament faced by approximately 8.1 million visually impaired individuals in the U.S., as reported by the 2010 U.S. Census Bureau. In an era where digital commerce and information are pivotal, the lawsuit raises an alarming question: How many websites are unwittingly shutting their digital doors on this substantial demographic?

Seeking Sweets and Justice: Martinez’s Inhibitied Indulgence

In January 2024, plaintiff Silvia Martinez attempted to indulge in the simple joy of ordering pastries online from Pasteles Capy. Instead of a sweet experience, she encountered a sour note. The website, which should have been a welcoming portal to flavorful delights, turned into a blockade, preventing her from placing orders or even gleaning basic location information for the bakery. This frustration, shared by many visually impaired and blind individuals, ultimately served as the impetus for the class action suit.

A Ray of Legal Guidance: Department of Justice Lends Support

Bolstering this lawsuit is the Department of Justice’s Guidance on Web Accessibility, which resonates with the ADA’s mandate for equal access to information and services provided through the web. This guidance serves as a compass, pointing towards a future where digital spaces are designed with inclusivity at their core.

The Pursuit of Web Equality: Martinez’s Call for Change

Martinez’s legal action isn’t just about facing off against Pasteles Capy; it's a fight for the principle of equitable access. She is seeking a permanent injunction, requiring the defendant to make a pledge: to align their website with the standards of accessibility and ensure it remains a place where visual impairment does not equate to consumer exclusion.

Encountering Inaccessibility? How Your Experience Matters

Are you one of the countless visually impaired individuals who have faced these digital barriers? Have you tried to savor the e-commerce experience only to find yourself barred by an inaccessible website? Know that your struggle is not in solitude. Cases like this highlight a larger movement toward a future where websites and digital services cater to all consumers, regardless of physical ability.

Raising Your Voice: How to File a Claim

If this narrative of exclusion strikes a chord with you—if you know someone who has been affected, or if you, too, have encountered similar hurdles—it’s crucial to come forward. By filing a claim, you're not just standing up for your rights; you're becoming part of a powerful tide pushing for change.

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The case against Pasteles Capy serves as an alarming revelation of how companies, albeit inadvertently, may perpetuate discrimination through technology. This lawsuit reminds us that web design is not just about aesthetics and functionality. It's about ensuring that no one is left behind in the digital revolution.

Your Claim Is More Than Just Paperwork; It’s a Statement for Change

When you file a claim, you're doing more than filling out a form; you’re sending a message. You are underscoring the importance of inclusivity in the digital realm and holding companies accountable for meeting accessibility standards.

Think of your claim as a catalyst—a force that propels society towards recognizing the digital rights of those who are visually impaired or blind. By speaking out, by taking action, you help set the precedent that the internet is a place for everyone.

The case of Martinez versus Pasteles Capy demonstrates that even a simple act of trying to order a cake online can unravel into an issue of national relevance. It proves that the fight for accessible websites is not just about convenience; it's about dignity, equality, and the universal right to participate in an increasingly digital world.

Remember, navigating the web should not be a privilege dictated by sight. It’s a fundamental right that should be as accessible as the nearest screen. Take a stand, file a claim, and let’s ensure the digital world is as diverse and inclusive as the flavors of life's many enjoyments.

Are you ready to make your voice heard? File a claim and join us in the movement to craft an online landscape that is fully accessible to all. This isn’t just about accessing a website; it’s about unlocking the potential of the internet as a place that empowers everyone, regardless of their physical abilities.

Together, Let’s Sweeten the Deal for Web Accessibility

As the case against Pasteles Capy unfolds, the hope is to not only secure a victory for Silvia Martinez but to set a precedent that reverberates across cyberspace. Together, let's advocate for a sweeter deal where web accessibility isn't an afterthought—it’s the foundation of a more inclusive, equitable, and just digital world.

Don't just stand there

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