Lawsuit: Visually Impaired vs. Unapologetic Foods A Recipe for Disaster for Visually Impaired Individuals

Imagine not being able to order your favorite food online because the website is not accessible to your screen reader. For visually impaired individuals, this is a harsh reality when it comes to Unapologetic Foods' website, Randy Sanchez, a visually impaired individual, has taken matters into his own hands by filing a class action lawsuit against the company for their failure to provide an accessible website. In this article, we will explore the allegations made by Sanchez and the impact that Unapologetic Foods' non-compliance has on visually impaired individuals.

What did Unapologetic Foods do wrong?

Unapologetic Foods' website,, does not conform to widely recognized accessibility standards like WCAG 2.1. This means that visually impaired individuals who rely on screen readers to access web content are unable to fully participate in online offerings. The website's inaccessibility excludes visually impaired patrons from enjoying the same privileges as their sighted counterparts.

How does this affect consumers?

The effects of Unapologetic Foods' non-compliance are far-reaching and detrimental to visually impaired individuals. Approximately 8.1 million visually impaired people reside in the US, including 2 million who are blind. This means that a significant portion of the population is unable to access the website and enjoy the services that Unapologetic Foods has to offer.

Visually impaired individuals face unique challenges in their daily lives, and the inaccessibility of only adds to their struggles. They are denied the convenience of online ordering, forcing them to rely on sighted individuals or alternative methods to access the website's content. This not only inconveniences visually impaired individuals but also puts them at a disadvantage compared to sighted individuals.

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The inaccessibility of also has a negative impact on the visually impaired community's independence. They are unable to independently access the website, which hinders their ability to live independently and participate fully in society. This lack of accessibility perpetuates the stigma that visually impaired individuals are dependent on others, which is a harmful stereotype that must be challenged.

What can be done to address this issue?

Randy Sanchez, the plaintiff in the class action lawsuit, aims to obtain a court order compelling Unapologetic Foods to modify its website to improve accessibility. This is a reasonable request, considering that Unapologetic Foods has a responsibility to ensure that their website is accessible to all individuals, regardless of their abilities.

The modification of the website would not only benefit visually impaired individuals but also align with the principles of equality and inclusivity. It is essential that businesses recognize the importance of accessibility and take steps to ensure that their websites and services are accessible to all.


The inaccessibility of Unapologetic Foods' website,, is a glaring example of the obstacles that visually impaired individuals face in their daily lives. It is unacceptable that in this day and age, businesses still fail to recognize the importance of accessibility and continue to exclude visually impaired individuals from full and equal participation in online offerings.

We urge Unapologetic Foods to take immediate action to modify their website and ensure that it conforms to widely recognized accessibility standards. By doing so, they can promote equality, inclusivity, and independence for visually impaired individuals.

If you or someone you know has been affected by Unapologetic Foods' non-compliance, we encourage you to file a claim with us. Together, we can hold businesses accountable for their failure to provide accessible services and create a more inclusive society for all.

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