The merger between SunTrust and Truist (BB&T Financial) is causing substantial issues for banking customers, including a lack of access to customers’ funds.

Truist (BB&T Financial) and SunTrust announced a “merger of equals” in 2019. The merger has reportedly resulted in substantial issues for customers, including some customers having their accounts closed for “suspicious activity” when simply attempting to login to their accounts as normal. Other issues that users are reporting as a result of the merger include an inability to view their statements, unhelpful customer support, inability to pay bills, and other problems. Some customers even report having their accounts disabled altogether, and temporarily being unable to access any of their funds.

Truist-Suntrust does not appear to have any arbitration or class action waiver provisions in their terms & conditions.

Bank of America faced a similar lawsuit in 2021, in relation to their freezing of customers’ accounts after failing to protect them from fraudsters.

Have you been affected?

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Sources

https://www.reddit.com/r/personalfinance/comments/t5sxk8/the_truist_merger_has_been_a_real_dumpster_fire/

https://www.reddit.com/r/legaladvice/comments/6u5hq0/suntrust_gave_an_overdraft_fee_for_a_charge_but/

https://www.reddit.com/r/personalfinance/comments/sjo22u/suntrust_now_truist_disabled_my_bank_account_with/

https://www.reddit.com/r/personalfinance/comments/sjo22u/comment/hvfw2bu/?utm_source=share&utm_medium=web2x&context=3

https://www.reddit.com/r/personalfinance/comments/sjo22u/comment/hwewz6n/?utm_source=share&utm_medium=web2x&context=3

https://www.reddit.com/r/orlando/comments/t09q9z/anyone_else_here_having_issues_with_the/

https://www.reddit.com/r/orlando/comments/t09q9z/comment/hy8pq6i/?utm_source=share&utm_medium=web2x&context=3

https://www.reddit.com/r/Earnin/comments/peg4i9/comment/hfxxobe/?utm_source=share&utm_medium=web2x&context=3

https://www.reddit.com/r/ynab/comments/rfjj03/suntrust_issues_anyone/

https://www.reddit.com/r/legaladvice/comments/6u5hq0/suntrust_gave_an_overdraft_fee_for_a_charge_but/

https://twitter.com/katieesquire/status/1509990721130053636?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1509990721130053636%7Ctwgr%5E%7Ctwcon%5Es1_&ref_url=https%3A%2F%2Ftwitframe.com%2Fshow%3Furl%3Dhttps%3A%2F%2Ftwitter.com%2Fkatieesquire%2Fstatuses%2F1509990721130053636

https://www.reddit.com/r/Banking/comments/sy57g7/truist_a_merger_of_when_we_get_around_to_it/

https://www.reddit.com/r/orlando/comments/t09q9z/anyone_else_here_having_issues_with_the/

https://www.facebook.com/truist/

https://www.facebook.com/groups/245113249875769/posts/653695279017562/

https://www.wric.com/news/taking-action/hundreds-of-truist-bank-customers-fed-up-theyre-letting-all-of-us-down/

https://www.11alive.com/article/news/local/truist-bank-customers-frustrated-merger/85-59dec274-a3b9-49cb-98d8-33b731fcdf13

https://www.consumeraffairs.com/finance/suntrust_bank.html?#sort=recent&filter=1

https://mobile.twitter.com/truistnews/with_replies

https://www.complaintsboard.com/truist-bank-formerly-bbt-bank-b110848#complaints

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The Hyundai Tucson’s doors are becoming stuck and impossible to open from either side, potentially trapping people in the vehicles in dangerous situations.

Mazda’s CX-9 has a defective engine block, leading to leakage from the engine and requiring replacement of the entire engine.

Whirlpool gas ranges contain defective knobs that cause customers to unknowingly turn on the gas.

Samsung Galaxy Z Fold 3 phones break under normal use; Samsung does not repair the screens under warranty.

Mercedes-Benz’ power steering in its Sprinter vehicles is prone to failure, forcing drivers to unexpectedly have to use manual steering, potentially leading to them losing control of the vehicle.

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Spark withholds tips from delivery drivers.

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Doordash is inaccurately under-crediting delivery people for their “active time” in California, leading to them receiving lower wages.

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Samsung Galaxy Z Fold 3 phones break under normal use; Samsung does not repair the screens under warranty.

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Fandango charges customers a non-refundable “convenience fee” for the purchase of any tickets without explanation as to what the fee covers.

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The Hyundai Tucson’s doors are becoming stuck and impossible to open from either side, potentially trapping people in the vehicles in dangerous situations.

Mazda’s CX-9 has a defective engine block, leading to leakage from the engine and requiring replacement of the entire engine.

Whirlpool gas ranges contain defective knobs that cause customers to unknowingly turn on the gas.

Samsung Galaxy Z Fold 3 phones break under normal use; Samsung does not repair the screens under warranty.

StockX has been deceptively selling customers inauthentic merchandise and refusing to process refunds or returns regarding the inauthentic goods.

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