Recently, Crypto.com notified cardholders that beginning on May 1, customers would earn reward points at a reduced rate.
However, in their advertising materials, particularly on Reddit, but also on their website, Crypto.com continues to advertise the 8% rewards figure. Customers may have claims for false advertising.
Crypto.com’s terms of service includes a mandatory arbitration clause and a class action waiver.
Staples settled a similar lawsuit in 2018 over claims that they did not follow through on rewards that they promised to customers.