Frontpoint Security does not terminate contracts upon customer request.

Frontpoint Security Solutions, LLC is a home security company with over $50 Million in annual sales.

Customers report that they continue to be charged after they cancel their contracts with the company. Customers also state the company only allows cancellation via telephone and report they continue to be charged while waiting months for the company to respond.

The Better Business Bureau (BBB) complaints regarding cancellation go unanswered, and due to the number of complaints being lodged by the BBB, only one out of every 10 complaints received is published. There are currently 678 complaints registered on the website.

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Sources

https://www.reddit.com/r/homedefense/comments/qkvxzm/frontpoint_security_first_to_worst/

https://mobile.twitter.com/sgeneres/status/1503855317356093443

https://www.reddit.com/r/homedefense/comments/rbroi7/frontpoint_reviews_and_lack_of_online_information/

https://www.reddit.com/r/homedefense/comments/rwng7e/frontpoint_cancellation_difficulties/

https://www.reddit.com/r/CreditCards/comments/seegfm/amex_offer_of_free_frontpoint_security_is_not/

https://www.bbb.org/us/va/sterling/profile/burglar-alarm-systems/frontpoint-security-solutions-llc-0241-213917567/complaints

https://www.consumeraffairs.com/homeowners/frontpoint-security.html?#sort=top_reviews&filter=1

https://www.yelp.com/biz/frontpoint-home-security-washington

https://www.complaintsboard.com/frontpoint-security-solutions-b115731

https://mobile.twitter.com/sgeneres/status/1503855317356093443

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Frontpoint Security does not terminate contracts upon customer request.

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Mazda’s CX-9 has a defective engine block, leading to leakage from the engine and requiring replacement of the entire engine.

Whirlpool gas ranges contain defective knobs that cause customers to unknowingly turn on the gas.

Samsung Galaxy Z Fold 3 phones break under normal use; Samsung does not repair the screens under warranty.

StockX has been deceptively selling customers inauthentic merchandise and refusing to process refunds or returns regarding the inauthentic goods.

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