BlendJet’s BlendJet 2 portable blender’s battery is degrading to an unusable level shortly after purchase, in breach of the implied warranty of merchantability. Customers likely have a claim for defective design.
Despite representing that the blender’s battery life will last 15 blend cycles on full charge, several users are reporting that BlendJet’s BlendJet 2 portable blender is only working for 6 blend cycles before the battery dies, too few cycles to blend many things.
BlendJet does not seem to be acknowledging the existence of any widespread problem, and their customer support team gaslights consumers into believing that they are not experiencing the issues that they report by accusing them of miscounting the blend cycles.
BlendJet’s return policy says that it will replace damaged or defective products if returned within 30 days of purchase.