Google’s Nest doorbells and cameras are not charging in below freezing temperatures. Google stated that at temperatures below freezing, the lithium-ion battery in the Google Nest camera or doorbell won’t be able to charge. Their support page says, the battery-equipped versions of the Nest Doorbell and the Nest Cam can operate at minus 4 degrees Fahrenheit as long as their batteries have juice. But for the batteries to start recharging, the temperature has to be at least 32 Fahrenheit. Customers purchase the Google Nest Doorbell and Nest Cam to protect their home. However, customers are complaining because the products don’t deliver on what they paid for because the product could die as a result of it being too cold out to recharge the device’s battery.

People that bought either the Google Nest Doorbell or Nest Cam paid to have a properly working device no matter the weather so now device owners, especially those who live in colder climates have lost out on money. More specifically, the Nest Doorbell with the battery costs $179.99. The Nest Cam with battery costs 179.99.There was a similar class action lawsuit against Ford because truck doors failed to latch in colder weather. On March 5, 2020, Ford agreed to pay $5.3 million dollars to settle customers claims that the door latches in their F-150 trucks do not latch and lock in frozen conditions.