FabFitFun is a lifestyle membership that is best known for its flagship product, the FabFitFun Box. The box includes a selection of full-size products across beauty, fitness, wellness, home, and tech delivered each season.
FabFitFun sells knock-off products that are defective and not like the original product advertised. It seems FabFitFun has stated in the past that they “collaborate” with brands. The brand usually provides the design / item and then FFF manufactures it to incorporate the items into their subscription boxes. This saves the brand money, but often comes at the price of these big name items being of lesser quality. Upon receiving a defective product, customers can get a replacement box if they contact customer support. More specifically, customer support states they replace damaged/defective items within two weeks of delivery date.
Customers feel they’re being scammed out of their money as the products aren’t the quality that was advertised. The box is $49.99 per season.
There was a similar class action lawsuit against Wish.com. The lawsuit states the website sells counterfeit products. More specifically, Wish.com steals product ideas and sells counterfeit versions without entering into official licensing agreements with the product creators.