The Hewlett-Packard Company, also known as HP, is an American multinational information technology company. They’re headquartered in Palo Alto, California.
The HP Spectre, especially the x360 laptop, is having problems with a swelling battery which causes laptop cases and other areas of the laptop to bulge. This bulging can even occur in a way in which the keyboard can be impacted. HP offers a one-year standard warranty on its products. This standard warranty covers repairs or replacement of parts that are deemed defective. So, if HP deems the battery defective it should be covered. HP also offers an extended warranty for customers who want extended device protection after their base warranty expires. This is available for one year extension and only extends factory warranty. Finally, they do offer longer in-warranty coverage with 2-3 year plans. This coverage is eligible for Accidental Damage Protection and Absolute Theft Protection software. Overall, this problem often occurs later on, after the warranty has expired. But can happen during the warranty period too. Customers outside of warranty have to get a replacement, customers will have to pay $300. Sometimes even as high as $400-$500.
Customers who are outside of the warranty period have to pay several hundred dollars in order to get a replacement battery. With some replacement batteries, the same problem can occur, which means customers have to either pay for another replacement battery or switch to a different laptop.
There was a similar class action lawsuit against ASUS. The makers of ASUS ROG Strix GL502VS and GL502VSK laptops are being sued because there are alleged defects in the battery. The defect reduces power and accelerates degradation. This is a similar class action lawsuit because both cases involve a defective battery in a laptop.