Faulty USB-C charging ports on the HP Spectre prevent customers from using the computer.

The USB-C charging port for the HP Spectre laptops, especially the HP Spectre x360, aren’t working. The loose fit causes the USB-C connector to randomly lose connection. As a result, customers cannot charge the device to use it. The HP Spectre x360 comes with a standard one-year warranty, but customers can add on a care pack that provides an enhanced level of support and/or an extended period of coverage for the HP hardware. However, it doesn’t seem like this problem is covered under warranty. 

If HP denies the warranty claim, customers have to pay for a replacement charging port which can cost around $16 dollars. Customers also must pay $400+ to fix the interior problem. 

There was a similar class action lawsuit against Apple. The lawsuit states Apple has to replace Mag-Safe T-shaped chargers because they fray easily.   

Have you been affected?

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    Sources

    https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/USB-C-Charging-for-HP-Spectre-x360-15-ch004na/td-p/6660077
    https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/My-USB-Type-C-port-not-working/td-p/6971604#:~:text=Shut%20down%2C%20unplug%20all%20the,solve%20the%20problem%20I%20described.&text=I%20tried%20this%20solution%20and,Thanks
    https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/USB-c-ports-not-working-well-on-HP-Spectre-x360/td-p/8310795
    https://www.reddit.com/r/laptops/comments/r7lc9l/looking_for_repair_options_on_usbc_portshp/
    https://www.reddit.com/r/CrappyDesign/comments/pmdmse/because_of_the_angled_edge_the_usbc_connector/
    https://twitter.com/signed_CalebEC/status/1495855635690360832
    https://twitter.com/ex_jedi/status/1006508779695984640
    https://www.hp.com/us-en/shop/cv/carepackfaq
    https://www.ebay.com/itm/275011337030?chn=ps&_trkparms=ispr%3D1&amdata=enc%3A1Sl6flezlQzO1kuGy_6ei9g97&norover=1&mkevt=1&mkrid=711-117182-37290-0&mkcid=2&itemid=275011337030&targetid=1599090334937&device=c&mktype=&googleloc=9016883&poi=&campaignid=15275224983&mkgroupid=131097072938&rlsatarget=pla-1599090334937&abcId=9300697&merchantid=136053118&gclid=CjwKCAjw0a-SBhBkEiwApljU0tgkduX3IBDUYRMNBnUX5OAeY4DzmI9dpZV37q__p8CyaccseuCMkBoCRc0QAvD_BwE
    https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/My-USB-Type-C-port-not-working/td-p/6971604#:~:text=Shut%20down%2C%20unplug%20all%20the,solve%20the%20problem%20I%20described.&text=I%20tried%20this%20solution%20and,Thanks
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