Several eBay users report their accounts having been arbitrarily suspended indefinitely for suspicious activity, despite users having engaged in normal transactions. As a result of these indefinite suspensions, some users are being barred from accessing the funds from the flagged transactions, despite eBay offering no explanation for the actions taken.  Customers may have claims for restitution of the frozen funds plus interest.

eBay’s user agreement includes a mandatory binding arbitration provision and a class action waiver.

PayPal faced a highly similar lawsuit in January 2022, alleging that the payment processor froze customers’ accounts and blocked access to their funds without explanation.