Google G Suite users report the company is forcing users who owned a free G Suite Legacy domain to pay a monthly subscription to retain access to paid content (like books, movies, etc.). The legacy G Suite account allows customers to create email accounts with a unique domain instead of a gmail.com domain.  

Users have the option to establish a new free google account, but they would need to purchase all content again. Google has communicated legacy users have three options, (1) Upgrade to a paid Google Workspace subscription now, (2) transfer to a no-cost option without premium Google Workspace features, or (3) wait for Google to upgrade them after June 1, 2022.

Non-business users who have hosted family members using the G Suite Legacy account will be forced to either pay a fee or migrate years of emails and stored contacts from multiple inboxes. Users have concerns that without a tool to assist in the migration, they will spend hours cleaning up old accounts.

Google Workspace will cost users a minimum of $6.00 per month, per user, and includes 30 GB of cloud storage.  

An investigation into a potential class-action lawsuit has been initiated by the law firm Chimicles Schwartz Kriner & Donaldson-Smith.